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Paro Concierge offers on-site and virtual concierge at the Charlie West Condo development. Our staff are present on-site at the below times and residents will be able to get in touch via email, phone, text or WhatsApp outside those hours so that we can attend to all requests in a timely manner. We are providing an array services to residents that are yet to be seen at buildings in the KW area!


On-Site Concierge Hours:

  • Tuesday 3:00pm - 7:00pm
  • Friday 2:00pm - 8:00pm 
  • Saturday 9:00am - 3:00pm 
  • Saturday 9:00am - 3:00pm 

Virtual Concierge Hours (Email, Phone, Text and WhatsApp):


  • Monday - Friday 9:00am - 7:00pm
  • Saturday - Sunday 9:00am - 3:00pm


Set-Up your Charlie West account with Paro


By setting-up an account with Paro, you will be able to take advantage of services more easily by charging to your account and receiving a bill at the end of each month. 



Concierge Services

  • Interact with tenants when on-site to see if their needs are being met or if we can assist with anything they may need.
  • Introducing residents to local restaurants, bars, and local shops.
  • Help introduce residents to each other to create a community within the building.

  • Keep residents up-to-date on local events through our online calendar.

  • Provide regular updates about service offerings through Paro to promote those living in the building to meet new people. Including but not limited to the following:
    • Organized dog walks for residents with a guide. ($)
    • Trips to Sporting events and Concerts with our preferred providers. ($)
    • Organized trail walks.
    • Game and card nights.
    • Social and seasonal events/gatherings.
  • Moving services (move-in or move-out) ($)
  • Arrange handyman services ($)
  • Arrange car detailing services. ($)
  • Condo cleaning services. ($)
  • Pet services (walks, check-ins, feedings, etc.) ($)
  • Pet Taxi services for Vet and Grooming appointments. ($)
  • Personal Training, Yoga & Fitness Services on-site through our preferred partners. ($)
  • Holiday specific offerings and promotions in conjunction with our partners. ($)
  • Personal Chef Services ($)
  • Coordinate errand running services. ($)
  • Coordinate sending and delivery of packages. ($)
  • Coordinate bike ride groups and tours for residents.
  • Coordinate bike repairs and service. ($)
  • Coordinate car services and airport transfers through our preferred partners. ($)
  • In conjuction with Paul Puncher Menswear - arrange for closet organization/cleanout, tailoring, private appointments for suits and designer menswear/sportswear along with womens jeans.
  • Ask Anything - we are here to help, if you are in need of a particular service not listed, please contact us!

Please Note: Anything listed above with ($) beside it means there are fees attached that will be billed by Paro. 


Cleaning Services

* Full Name
* Email Address
* Phone Number
* Suite Number
* Building You Live In
* Frequency of Cleaning
Please let us know how frequently you would like your condo cleaned.

Additional Details
Please provide any details that you feel we should be aware of prior to your cleaning.

Handyman Services

* Full Name
* Email Address
* Phone Number
* Suite Number
* Choose the Building You Live In
* What do you need assistance with?
Please let us know specifics of the job required.
Additional Details
Please let us know any additional details that you think we may require. Ie. Do you have pets, do you have the supplied or items needed or do we have to get them, etc.

Moving Services

* Full Name
* Email Address
* Phone Number
* Suite Number
* Date of Move
Please provide the date of your move.
* Pick-Up Time
Please provide the time you would like the movers to arrive.
* Pick-Up Location
Please provide the location we are picking up from.
* Where are you Moving to?
Please provide the address you are moving to.
* Description of Items
Please provide list of items we are picking up including number of boxes, what furniture is being moved along with any other items.
Special Instructions
Please provide any details that we need to be aware of when we arrive.